The interview process was simple. I applied online, had one quick phone screen with the CEO and CTO, followed by a 90 minute in-person interview. The company required a background check prior to the in-person interview and checked all of my references. I started the process with elevated suspicions—very poor Glassdoor reviews are often a bad sign, but worth taking with a grain of salt. I figured I would keep an open mind and might be surprised. I was not. During the in-person interview, conducted in a windowless room in a nondescript building in a dreary business park, most of the first half was the CEO explaining how the company functions and how much I could learn by working there—few details, many generalities. Several times, the importance of 'aligning expectations' was brought up as a matter of key importance. Ironically, it became evident that the role for which I was interviewing was to blend account management, program management, project management, and outside sales—with vague expectations for performance.