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      New Relic

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      Customer Success Manager Interview

      11 May 2021
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Success Manager interview reviews for New Relic

      Customer Success Manager Interview

      12 Oct 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      Average interview

      Application

      I applied through a recruiter. I interviewed at New Relic in Feb 2021

      Interview

      I had 3 rounds of interviews, the first two with the recruiter and the hiring manager and then another assignment with other managers. The whole process was very informative so there were no questions that left unanswered, and every person I had interviewed with was nice, which is a very calming aspect when going through such a process.

      Interview questions [1]

      Question 1

      Understand the selling point for each persona; how would I manage clients; touch-points with clients
      Answer question

      Application

      I applied online. The process took 4 weeks. I interviewed at New Relic in Aug 2021

      Interview

      The overall process was good could have been better with the communication at the end. I was contacted by a recruiter. I had 4 interviews the 4th was a presentation with very vague instructions. My overall estimation is that the manager wanted a TAM with a very technical acumen like a programmer ( such as do you write scripts or commands). Honestly, they could have been better at the end I went through 4 interviews and got a generic email at the end saying I did not get it.

      Interview questions [1]

      Question 1

      What is the sales process? How would you motivate the team? What is your technical experience? Do you use Jira?
      Answer question
      1

      Customer Success Manager Interview

      13 Mar 2020
      Anonymous employee
      Portland, OR
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at New Relic (Portland, OR) in Jan 2020

      Interview

      This was an in-depth series of interviews that included a project and meetings with individual contributors up to the VP level. Everyone that I interacted with took their interview responsibilities seriously which I saw as a good sign.

      Interview questions [1]

      Question 1

      Why do you want this position?
      Answer question
      1