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      Senior User Experience Designer Interview

      4 Nov 2019
      Anonymous interview candidate
      Edinburgh, Scotland
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at OVO (Edinburgh, Scotland)

      Interview

      Beware of trick–questions. One Skype call, then a second round in their office. The brief I was sent to prepare for was – as I got feedback on in hindsight – a mock brief set up for me to tear apart, not to be used like they asked. This trick–question tipped me off. I noted my assumptions about lacks in the brief on the day, but did not suspect to be set up like that in a trusted interview setting. I found this part very unprofessional and unethical, not what I would expect from an UX interview. The UX Lead at OVO said this process works for them, so I don't expect them to take my feedback onboard and change anything.

      Interview questions [1]

      Question 1

      What is your thought process like?
      Answer question
      avatar
      OVO response
      6y
      Thank you for taking the time to leave feedback following your interview – we really appreciate it! A positive candidate experience is really important to us at OVO and we're sorry we couldn't provide one on this occasion. We're sorry to hear that you felt you were tricked, this was not our intention with the brief. We're aware on this occasion that we initially read an incorrect brief at the start of the interview but this was quickly realised, rectified and time was given to consider the activity and address any queries. We're always looking at ways to improve our hiring process and value any feedback to help us do this. We take your feedback on board and will use this to ensure we are improving the interview experience for future candidates.

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