Very supportive process where the recruiter keeps me well informed of what's expected of me, and provided me with practice resources and reassurances. All interviews were straightforward - asks about your background, why you're interested in this role, why you're suitable etc, and an example of where you've dealt with a difficult situation. It feels like they just wanted to know if you fit their culture and have the right people skills, and if you do they'll be willing to train you up from scratch. The whole process involves: one interview with the recruitment agency, psychometric tests, a discovery day (group interviews and A&Qs, followed by an individual interview - alll with staff from Octopus Energy) Everyone from Octopus Energy seemed really genuine and friendly. They were able to banter among themselves despite being in different locations/offices, so you can really get a feel of their genuine friendiness. They were also very willing to give you feedback on the spot, which