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      Old Navy

      Part of Gap Inc.

      Engaged employer

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      Related searches: Old Navy reviews | Old Navy jobs | Old Navy salaries | Old Navy benefits
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      Customer Service Associate Interview

      20 Nov 2011
      Anonymous employee
      Seattle, WA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Old Navy (Seattle, WA) in Nov 2011

      Interview

      A friend of mine who works there referred me. I applied online, took this Taleo test that asks random and pointless as well as UNREALISTIC questions that can be easily answered through common sense and a week later I got a call from the Assistant Manager scheduling me for an interview the next day. Went in the store, told them my interview time and the person I needed to see. They told me the AM was interviewing someone and that I should wait and they will call me by name and that I should browse around. The store was NEAT and wasn't busy. Workers are happily socializing and doing their job at the same time. While waiting I folded some clothes just to see how easy it, and it was.And there I saw the Assistant Manager was interviewing someone else before me. It was obviously a Seasonal (temporary) Sales Associate, which I didn't know because my friend specifically referred me and handed them my resume for their review. After the person was interviewed, I went ahead and the interview process started. It wasn't the typical interview you normal would go to where you have to dress so fancy and go to the back. It was an easy ON THE SALES FLOOR interview standing by the side of the entrance. The whole thing lasted for about 15 minutes, starting out with the most commonly used question "tell me about yourself" and ending with "do you have any questions for me". Easy interview. She'd let me know in a week or so if I will get hired. TWO DAYS LATER, I got a call and she offered me a position.

      Interview questions [5]

      Question 1

      What would you do on a situation where another fellow employee is being dishonest (theft wise) when you see him/her stealing from the store?
      1 Answer

      Question 2

      What do you think will be the next fashion trend in the future?
      1 Answer

      Question 3

      Who do you think Old Navy's biggest competitor?
      2 Answers

      Question 4

      Tell me a little bit about yourself.
      1 Answer

      Question 5

      What is your biggest strengths and weaknesses?
      1 Answer

      Other Customer Service Associate interview reviews for Old Navy

      Customer Service Associate Interview

      17 Aug 2019
      Anonymous employee
      Salinas, CA
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 3 weeks. I interviewed at Old Navy (Salinas, CA) in Aug 2019

      Interview

      I applied online and received a call 3 weeks later about going in for an interview later that day. I was unable to interview that day and asked to go in another day, so they scheduled me in for the next day. When I got there there was another person there also waiting to interview. We were taken to the back and had what felt more like a casual conversation than an interview. Only 2 questions were asked and then she said we would have to wait a few days for our background checks to clear but we should expect a call about orientation when they do. In all, the interview took about 15 minutes. 3 business days later, I got a call and went in the next day to fill out paperwork.

      Interview questions [2]

      Question 1

      Why did you apply to Old Navy?
      Answer question

      Question 2

      Asked about my past work experience.
      Answer question

      Customer Service Associate Interview

      21 Sept 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Old Navy (New York, NY) in Jan 2019

      Interview

      The experience was very neutral and calm and normal. It was on time and interviewer was nice and clear and concise. I don’t understand why it has to be 30 words to write out my interview experience.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question

      Customer Service Associate Interview

      13 Nov 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Old Navy

      Interview

      Group interview. Manager gave us 10 minutes or so to walk around the store and assemble an outfit you might try to sell to a customer. Discussed our choices as a group. Got a call back a few days later to begin employment. Seasonal work.

      Interview questions [1]

      Question 1

      Are you available over the holiday season?
      Answer question

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