I applied online and was called back the next day for a phone interview. The phone interview was easy and lasted about 10 minutes; they asked questions like why are you interested in old navy, a time you talked to someone new, how could you provide outstanding customer service, what are you passionate about, etc. On the phone they asked me to come to a group interview. The group interview was very easy, we introduced ourselves, were asked to assemble an outfit, and played charades. I was called a view days later for a final interview where they asked a few more basic questions and then offered me a job.