During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.
Interview questions [1]
Question 1
my priorities between customer service and technical support roles
I applied online. The process took 3 days. I interviewed at OneSupport (Austin, TX) in Feb 2017
Interview
Easy test online that you can google almost any answer. Typing test, also very easy. ISP test to determine your internet speed. All this is followed by a series of really short phone interviews that include basic questions about availability. They really don't care about what you hope to do in the future, your interests, or your skill set. Honestly, it's super easy to get the job. The questions are a joke. The hardest part is getting your manager to respond to you once you get the job - good luck with that.
Interview questions [1]
Question 1
Are you available to work at least 20 hours on the weekend?
I applied online. The process took 4 weeks. I interviewed at OneSupport in Apr 2024
Interview
Somewhat drawn out, Took a long time to get call backs, Was bounced around between recruiters. Once on phone were easy to talk to as all they could do was read from their script.
Interview questions [1]
Question 1
Pretend that I am a customer, describe to me how to make a peanut butter and jelly sandwhich.
I applied online. The process took 2 weeks. I interviewed at OneSupport (Greenville, AL) in Apr 2021
Interview
The interview process was short and to the point. The interviewers asked only two questions related to why I wanted to work there. The rest was a bunch of compatibility tests on my computer to see if my system would work with their software.
