During the interview, I was asked about my professional experience, my priorities between customer service and technical support roles, and how my skills, work ethic, and background make me a strong fit for specific positions within the company.
Interview questions [1]
Question 1
my priorities between customer service and technical support roles
I applied online. The process took 3 weeks. I interviewed at OneSupport (Savannah, GA) in Dec 2015
Interview
First,I applied online and received a email a day or two later. Then you take an easy test, that you are encourage to Google the answers. I passed and then setup an phone interview pretty basic questions. I didn't realize it was an interview until a few minutes into it. But pretty painless, then I had a Skype interview now I was quite nervous, but the interviewer was absolutely AWESOME. He made me feel so comfortable. More basic questions and then he verified I had all the right computer and Windows that is required. After that I felt really good about the interview. I believe he told me I would get an answer as early as 24 hours or as late as 5 p.m. on that Friday. Then about 2 days later I received a phone call informing me that I was still being considered for the position. So Friday at 5 p.m. came and went. So obviously I thought I didn't get the job. But then I received another call about 10 days later informing me that i was still being considered for the position. Then 9 days went by and I got another call informing that I had been accepted for the position. I was THRILLED! i had been wanting to get into this line of work for a while. So my training begins January 4th. Looking forward so something new and challenging.
I applied online. The process took 4 weeks. I interviewed at OneSupport in Apr 2024
Interview
Somewhat drawn out, Took a long time to get call backs, Was bounced around between recruiters. Once on phone were easy to talk to as all they could do was read from their script.
Interview questions [1]
Question 1
Pretend that I am a customer, describe to me how to make a peanut butter and jelly sandwhich.
I applied online. The process took 2 weeks. I interviewed at OneSupport (Greenville, AL) in Apr 2021
Interview
The interview process was short and to the point. The interviewers asked only two questions related to why I wanted to work there. The rest was a bunch of compatibility tests on my computer to see if my system would work with their software.
