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      Pacific Life

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      Related searches: Pacific Life reviews | Pacific Life jobs | Pacific Life salaries | Pacific Life benefits
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      Customer Service Representative (CSR) Interview

      1 Oct 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Pacific Life

      Interview

      Went to the 3rd interview and was not offered the job, would like to hopefully try again. Lynchburg location is where I would love to start. Hopefully it will work out if I ever apply again

      Interview questions [1]

      Question 1

      What makes you want to join pacific life
      Answer question
      2

      Other Customer Service Representative (CSR) interview reviews for Pacific Life

      Customer Service Representative Interview

      23 Sept 2025
      Anonymous employee
      Lynchburg, VA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Pacific Life (Lynchburg, VA)

      Interview

      Interview process was about two weeks long, panel of three people. Questions are behavioral based and how you handle situations. Gave detailed answers back. A a time that you had to deal with the angry customer and how did you handle the situation?

      Interview questions [1]

      Question 1

      A time that you had to collaborate with others or come up with something that you’ve never done before and what was the outcome
      Answer question

      Customer Service Representative Interview

      2 Feb 2018
      Anonymous interview candidate
      Lynchburg, VA
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Pacific Life (Lynchburg, VA) in Jan 2018

      Interview

      The first interview was a 30 minute phone interview. They sent email the next day and said would like to call me back for a second interview 2 weeks later. First part of second interview was with a lady over the webcam from California and the second part was with HR and supervisor. Received call back a week later saying didn’t get the job.

      Interview questions [1]

      Question 1

      Behavioral questions, name a time when?..etc
      Answer question
      7