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      PagerDuty

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      Technical Support Interview

      6 Aug 2024
      Anonymous interview candidate
      Portugal
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at PagerDuty (Portugal) in Jul 2024

      Interview

      I recently interviewed with Pagerduty and had an outstanding experience. The HR team was professional, communicative, and made the process smooth and welcoming. I highly recommend Agreduty to anyone seeking a positive and supportive interview experience.

      Interview questions [1]

      Question 1

      Introduction, my work experiences and company
      Answer question

      Other Technical Support interview reviews for PagerDuty

      Technical Support Interview

      30 Jul 2015
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at PagerDuty

      Interview

      First step - recruiter phone screen, then manager phone screen. The process so far was efficient and positive. I was then asked to submit writing samples to the manager. After s​ending four detailed written samples of how to's, screenshots, and troubleshooting steps on solving various issues, a ​three ​hour on site ​interview ​was scheduled. The on site ​​​included four 1:1 interviews with team members, along with exercises. Post on site impression - great team + great product! I had walked away thinking that this is a company that's worth a longtime career investment!! But it's the final response that left me ​quite puzzled. The comments were incongruent w/one another. Recruiter: "The team felt you were the perfect culture and technical fit, but your responses were too general." Had I'd known that would be the reason I was not given an offer, an e-mail would've sufficed. I am left with much disappointment b/c their response doesn't make sense w/"you're the perfect culture and technical fit...." Is this the real reason? I'll never know. Takeaway - Possible "internal issues" may have nothing to do with one's performance. Stay positive and move on!

      Interview questions [1]

      Question 1

      Standard question - How did you resolve an issue and what resources did you use?
      Answer question
      6
      avatar
      PagerDuty response
      10y
      Thank you for your comment. At PagerDuty, we strive to continuously provide a great candidate experience. We believe that providing feedback over the phone is more respectful of the time you spent with us onsite and provides a more personal touch. We’re sorry you would’ve preferred our feedback via email. We double-checked and the response you received was in fact correct. We believe you were a good fit from a technical standpoint and in terms of culture, but the team felt the responses you provided were too general, lacked empathy and a personal approach to each customer. Again, we strive to provide the best candidate experience possible and apologize if you walked away feeling anything less than positive.

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