Thank you for taking the time to share your experience. We’re sorry to hear that the process felt disorganized and frustrating—especially around scheduling and communication. We recognize that in late 2022, parts of our process weren’t where they needed to be. Since then, we’ve worked to address the very concerns you’ve raised: Preparation & Scheduling: We’ve introduced new tools and processes to make scheduling smoother and ensure our interviewers are fully prepared for every conversation. Assessments: We recognized that some of our previous aptitude questions didn’t reflect the skills we value. We’ve since updated our assessment approach to better align with the work. Candidate Experience: We’ve added checkpoints and internal expectations to ensure candidates receive timely, respectful communication throughout the process. We know the interview process is a significant investment of time and energy, and we’re committed to making it more thoughtful and reflective of who we are as a company today. We appreciate the feedback—it’s helped us improve.