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      Smartmatic
      3.7★Compensation and benefits

      Customer Service Advocate Interview

      13 May 2021
      Anonymous interview candidate
      East Atlanta, GA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Patientco (East Atlanta, GA) in May 2021

      Interview

      Behavioral style interview. Extensive questions, thorough and informative. My questions were answered with out reservation. Shown a product demo which helped to visually breakdown key components of the product. Extremely nice people, no easy questions. Each answer had to be well thought out, broken down step by step, outcome was not always positive, but I was able to demonstrate steps for improvement.

      Interview questions [1]

      Question 1

      Explain a prior experience relating to working with an angry customer.
      Answer question