I applied online. The process took 4 days. I interviewed at Paychex (Phoenix, AZ) in Jul 2019
Interview
I was extremely nervous at first. But everything ran seamlessly!! I started downstairs and interviewed with one Supervisor. She then brought me upstairs for a short tour. Next, she paired me with a Senior Payroll Specialist to shadow for 15 minutes. Finally, she brought me to the hiring manager who told me more about the company, her journey, asked me what questions did I have, and then offered me a position on the spot. I applied of Thurssay and got hired today (Tuesday). Idk if my experience was one off but they left me extremely excited to join the Paychex team!! Go into your interview with an open mind and not preconceived ideologies about the company based on the reviews. Remember, you are in control of the outcome of your interview if you apply yourself and try your best!! God bless!!
Interview questions [2]
Question 1
Tell me about a time you dealt with an irate customer.
I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Interview
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.
