I applied through a recruiter. The process took 2 weeks. I interviewed at Paychex (Oklahoma City, OK) in Sept 2017
Interview
The interview was fairly straight forward. Phone interview followed by one in person / panel interview with several supervisors. A recruiter initially reached out to me and ran through a basic question process that helped me prepare for my in person interview. The recruiter called me on my way home from the interview to inform me I got the job. It was overall a positive and exciting experience to onboard.
I applied through an employee referral. The process took 2 weeks. I interviewed at Paychex
Interview
Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.
Interview questions [1]
Question 1
Describe a time when you made a mistake and how you handled it
I had two interviews. First one was with one manager and the second was with two other managers. The interview s lasted about 30 minutes each. They asked about my payroll background and several questions that started out with, "tell me about a time..."
Very simple. A round table interview with scenario-based questions. They ask mostly about previous interactions with co-workers as well as customers. It is a customer service job and you are dealing with payroll which can get very overwhelming
Interview questions [1]
Question 1
Tell me a time when you was faced with a challenging situation how did you overcome it and what steps did you take to overcome it.