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      Penji (NJ)

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      Customer Support Interview

      16 Jan 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Penji (NJ)

      Interview

      Very odd and unprofessional interview experience. I joined the Google Meets call and interviewer immediately started recording. Looked like someone was standing in the background for a minute then eventually went away. Interviewer asked the first question then proceeded to stand up and walk to another conference room which was extremely distracting. I asked about compensation and was given an extremely low range given my experience, told the interview that is significantly less than what I am making now and wouldn't be worth either side's time. Interviewer asked me my age (which is illegal) and told me that there were no health insurance benefits but they do take you on a retreat to "South America and the Philippines" every year. Overall a very odd and unprofessional interview which likely speaks volumes about what the experience of working at Penji would entail.
      3
      avatar
      Penji (NJ) response
      3y
      Thank you for your feedback. We want to address a few of your concerns. - "Someone was standing in background": Yes, someone likely was, given we work in an office environment. This is typical and not considered out of the ordinary. - "Interviewer walked to another conference room": Yes, this likely happened, and maybe because the interviewer was seeking a quieter place to speak with you. - "Low compensation": This is relative. We were transparent with the compensation range on all job postings. The job you applied for likely had low requirements. Therefore compensation reflected that. - "Interviewer asked me my age": False, this is illegal, against our policies, and not part of any questions. Our interviewers follow a strict process following a series of qualified questions, none of which would ask for your age, gender, race, or private information that does not pertain to the job. We greatly appreciate your suggestions. However, please ensure to leave accurate feedback. We'll review internally and see how we can improve our hiring process. Thank you again for interviewing with Penji.