I applied online. I interviewed at Percepta (Melbourne, FL) in Jun 2023
Interview
The interview process is very thorough. It is conducted online. The employer asked about previous employment history. they also require that you confirm your previous employer so they do check references.
Interview questions [1]
Question 1
What skills do you possess that would be useful to the company ? How many years of experience do you have an a call center environment?
The process took 2 days. I interviewed at Percepta (Oakville, ON) in Dec 2024
Interview
Mainly behavioural questions with situational questions mixed in. Was under the impression interview went well.Completed interview and was told I would hear back within the week. 3 weeks past by and no response. Followed up on the status, and was completely ghosted.
I applied online. I interviewed at Percepta (Asheville, NC)
Interview
They ask about how you would handle escalated situation with angry customers, tell me about a time you had to de escalate a situation with an angry customer? Very easy process
Interview questions [1]
Question 1
tell me about a time you had to de escalate a situation with an angry customer?
I applied online. The process took 2 weeks. I interviewed at Percepta (Houston, TX) in Aug 2023
Interview
I applied and immediatly I received an assessement, then after the assument, like 4 days after I received a call for à screening then I went to the Final interview