Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      PerfectServe

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: PerfectServe reviews | PerfectServe jobs | PerfectServe salaries | PerfectServe benefits
      PerfectServe interviewsPerfectServe Support Center Specialist interviewsPerfectServe interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Loom
      4.1★Compensation and benefits
      avatar
      Truelogic Software Solutions
      3.8★Compensation and benefits

      Support Center Specialist Interview

      22 Jun 2018
      Anonymous employee
      Knoxville, TN

      Other Support Center Specialist interview reviews for PerfectServe

      Support Center Specialist Interview

      28 Aug 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at PerfectServe (Knoxville, TN) in May 2018

      Interview

      1.)Applied Online....I used zip recruiter and it was fast and easy with a one click apply with my resume. 2.)Phone Interview...It was approximately 20 minutes long, no questions too difficult that focused on my goals, what I was looking for, and culture with a recruiter. 3.)Interview with Recruiter...It was in office, lasted approximately 45 minutes, involved a tour, meeting some management, questions focused on role applying for and long term goals. 4.)Interview with Management...It was in office, lasted approximately an hour, questions focused on resume, experience, goals, and skill set with general and fun questions.

      Interview questions [1]

      Question 1

      Q: What would you do if an elephant was in your back yard when you woke up?
      1 Answer

      Application

      I applied online. I interviewed at PerfectServe in Aug 2021

      Interview

      Unpleasant interview experience. I applied to be a support agent. Halfway through the interview, my interviewer asks if I would be in interested in being a consultant instead. I declined since I don’t like any jobs involving sales. It felt a bit off that she tried to make me change my mind on the position I was originally interested in. She later asks me if I’d be open to a graveyard shift, which was never mentioned in the job posting. When I said I could not, she accepted that answer but still tried a bit too hard to convince me afterwards. “Well we schedule your hours based on what our scheduling algorithms say! And our algorithm is not very likely to schedule you for graveyard shift in the first place” “We have several engineers that LOVE working graveyard shift!” When she asked me my salary range, and I gave her the average market rate, she suddenly got much more stiff and formal with me. At the end of the interview she said quite condescendingly, “We’ll give you an update on your application soon. If you do get rejected, you can still apply for our consultant position though!” She made it obvious she was going to reject me based on my salary requirements, but that she didn’t feel the need to be honest and upfront about it. In short? My interviewer tried to change my mind on the job I applied for. My interviewer and the company failed to mention the job could be working graveyard shifts in the job posting, and only felt the need to bring it up in the interview. My interviewer was noticeably more frosty and condescending when our salary expectations didn’t match. Apply elsewhere.

      Interview questions [1]

      Question 1

      Tell me about a time you received constructive feedback and how you handled it?
      Answer question
      2