Pipedrive Customer Solutions Expert Interview Questions

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Customer Solutions Expert Interview

16 Dec 2018

Anonymous interview candidate

Tallinn

No offer

Positive experience

Average interview

Application

I applied online. The process took 5 days. I interviewed at Pipedrive (Tallinn) in Dec 2018

Interview

I applied online, received response for a interview. Went there for the interview, they asked me for tea or coffee which was nice of them. The interviewer made the environment comfortable which was a plus.

Interview questions [2]

Question 1

A lot of questions were asked about my previous job experience like how did you manage to face a angry customer, what did you do in that situation

1 Answer

Question 2

What service does pipe drive provide?

1 Answer

Other Customer Solutions Expert interview reviews for Pipedrive

Customer Solutions Expert Interview

7 Oct 2023

Anonymous employee

Lisbon, Lisbon District

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at Pipedrive (Lisbon, Lisbon District) in Apr 2021

Interview

The interview process took around 3 weeks to finish and it was a good experience. The communication throughout the process was also excellent. The HR team was prompt in responding to my initial application and provided clear instructions for each stage of the interview. They were always respectful and approachable, making me feel valued as a candidate.

Interview questions [1]

Question 1

The interview with HR has more questions about yourself, your career. Then, you have a chat simulation and interview with a manager.

Answer question

Pipedrive response

Thank you ever so much for the time you've taken to express your experience with our hiring team. We truly appreciate your feedback - and most importantly, welcome onboard, fellow Pipedriver! We're eager to see you thrive!

Customer Solutions Expert Interview

4 May 2021

Anonymous employee

Lisbon, Lisbon District

Accepted offer

Positive experience

Average interview

Customer Solutions Expert Interview

22 Mar 2021

Anonymous employee

Lisbon, Lisbon District

Accepted offer

Positive experience

Easy interview

Application

I applied online. I interviewed at Pipedrive (Lisbon, Lisbon District) in Mar 2021

Interview

The interview process was very nice, everyone was very kind, very understandable and I felt that Pipedrive really cares about you as a person, they just don't want someone to do their job and that's it. They don't want just numbers. They want to hear people and make them feel good on their job and on their personal life.

Interview questions [1]

Question 1

The questions were about my experience at customer support, the difficult customer I once get, how I came up with a solution in a difficult situation, what I don't like in a team work, what I think a manager should be like.

Answer question

Application

I applied through an employee referral. I interviewed at Pipedrive (Lisbon, Lisbon District) in Jan 2021

Interview

It's a little bit long, with several interviews and at first it seems strange, but after you complete it makes sense, you get to know people in different roles and you get a glimpse of how the company works.

Interview questions [1]

Question 1

Describe your experiences, present yourself, if I have ever worked with CRM, if I knew the company values, my opinion on team work, what would if a colleague did a bad job, etc

Answer question