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      IT Support Specialist Interview

      20 Jun 2019
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at PlanSource in Jun 2019

      Interview

      It look over 3 weeks to receive an email saying they would like to schedule a phone interview. The phone call only lasted 9 minutes and the recruiter seemed completely uninterested the entire time. There was no flow to the conversation, the 3 questions seemed like they were read off a list robotically. I'm confused as to why they scheduled an interview and a little frustrated with myself for having spent a couple hours researching the company and their products.

      Interview questions [3]

      Question 1

      Have you worked support?
      1 Answer

      Question 2

      Have you provided Apple/macOS support?
      1 Answer

      Question 3

      How much are you looking to make hourly?
      1 Answer
      2
      avatar
      PlanSource response
      6y
      Thank you for taking the time to leave this review, as the candidate experience is so important to our team here at PlanSource. We would like to apologize for your interview experience, as this is not the level of service we strive to provide to our candidates. We would like the chance to make it right - that is, if you'd be open to it. If so, we encourage you to please reach out to Destiny Quinn, Manager of Talent Acquisition, at destiny.quinn@plansource.com so that we can learn more about you, your background, and your experience. If nothing else, we would love to connect with you should any other opportunities arise that may best fit your career goals. Again, thank you so much for your feedback, and we hope you'll reach out to Destiny to provide more information. Good Luck.

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