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      Platform9 Systems

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      Technical Support Engineer Interview

      30 Oct 2017
      Anonymous interview candidate
      Sunnyvale, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Platform9 Systems (Sunnyvale, CA) in Oct 2017

      Interview

      I reached till 3 rounds of interview. 1st Round: Hiring Manager called me for a 30 mins phone screen with few basic linux commands. 2nd Round: A Technical Support Engineer contacted me for 30 mins, it was the technical interview and he asked the scenario based question. 3rd Round: They call me for F2F interview with 5 different engineers including director of operations. It was total 5 hours of process with 1 hour with each engineer. Interview was fine they were more interested in my current role and what I studied in my school. I was pretty positive after the interview process but didn't get the offer, it was confusing as they didn't challenge any of my technical skills and didn't gave me the offer.

      Interview questions [2]

      Question 1

      What is your day to day work looks like?
      Answer question

      Question 2

      How do you handle an angry customer?
      Answer question
      3

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