Thank you for sharing your experience with us, and I’m truly sorry for the lack of communication you encountered following your interview. We understand how disappointing it is to invest your time and energy into the process and not receive a timely or clear response, especially after what felt like a strong interview. That’s not the experience we aim to provide. In this case, there were internal discussions happening around the structure and focus of the role you interviewed for, which caused delays in the follow-up process. While the intent was to evaluate how your background might align with the evolving scope of the role, we recognize that we should have communicated more clearly and promptly with you during that time. We completely agree that candidates deserve transparency, even when the outcome isn’t what they hoped for. We are actively working to close those communication gaps by improving our follow-up processes and reinforcing expectations with our hiring teams. Thank you again for the time and effort you invested with us and for helping us improve. - Dani Foust (Director of Talent Acquisition)