I applied in-person. I interviewed at PlusOne Communications (Akron, OH) in Aug 2014
Interview
Very brief, usually you will be question by two supervisors or members of upper management. With minimal questions and a computer typing test, you will then be sent off to do drug testing.
Interview questions [1]
Question 1
How will you deal with difficult and/or vulgar customers.
I applied through an employee referral. The process took 3 days. I interviewed at PlusOne Communications (Akron, OH) in Dec 2014
Interview
A 14 year old with no job experience could have passed. Very basic, broad questions that you really don't need to prepare for. I feel like as long as you don't answer negatively, you will get hired. For example: how would you handle an irate customer?
Anything besides "Hang up on them." Would be acceptable.
Interview questions [1]
Question 1
Do you have any conflicts with working night shift?
I applied in-person. The process took 1 day. I interviewed at PlusOne Communications (Akron, OH) in Feb 2014
Interview
The interview was easy, you show up looking nice, resume and cover letter in hand and you complete a small test. This test was easy and I scored perfect marks. If you have any common knowledge of computers and how they work you'll be fine.
Interview questions [1]
Question 1
Examples of how you have felt with unpleasant customers. How do you deal with an issue you have with management? Why PlusOne?