Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Popmenu

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Popmenu reviews | Popmenu jobs | Popmenu salaries | Popmenu benefits
      Popmenu interviewsPopmenu Client Success Manager interviewsPopmenu interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Google
      4.5★Compensation and benefits
      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      OKG
      4.3★Compensation and benefits
      avatar
      SelfMade
      4.0★Compensation and benefits

      Client Success Manager Interview

      3 Nov 2025
      Anonymous interview candidate
      No offer
      Negative experience

      Other Client Success Manager interview reviews for Popmenu

      Client Success Manager Interview

      23 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Popmenu in Oct 2025

      Interview

      I've had many interviews in my time, but I'd have to say this was the most poorly conducted interview I've ever had. Firstly, communication was non existent when scheduling the call (the required slots from the company did not match to the ones available via the booking link). When joining the interview and explaining about how I wasn't sure whether the interview was going ahead due to a discrepancy in the requested dates/dates available via the link, it was met with an attitude / chip on the shoulder. The interview was carried out so nonchalantly and unprofessionally: - I get notes have to be taken, but there was an actual gap of 1 minute's silence at one stage, and a few more similar moments not quite as long, but long enough for it to be awkward. - The responses didn't seem like they were being listened to e.g. - 1st question "Tell me about yourself"; I gave a brief summary of my professional background. - 2nd question "Tell me about your professional background" The question "what do you know about PopMenu" was also asked twice. Almost 3 weeks after the call, I haven't heard back. Almost feels like this person was hired for reasons other than ability. Also, they couldn't give a salary range, but suggested it was placed around the £40k mark, for a London CSM role. AVOID

      Interview questions [1]

      Question 1

      What do you know about PopMenu?
      Answer question
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Popmenu in Sept 2025

      Interview

      I applied online and was invited to a very last minute interview which I swiftly accommodated. This call took approximately 30 minutes in which I was told that nearly all of my questions were best answered by someone else in the business. I was then invited to a face-to-face interview the following week, the date and location were confirmed but the time was given as TBC. A couple of days before the interview I was informed that it would need to be rescheduled in a very brief email - given that I had moved other interviews to accommodate this I didn’t find it very professional. I was then ghosted completely despite following up repeatedly for the ‘rescheduled interview time’ and eventually just gave up trying. I will not be applying again in future as given the interview was due to be held with senior stakeholders in the business my experience has not set a very good impression.

      Interview questions [1]

      Question 1

      Basic questions about work experience
      Answer question

      Client Success Manager Interview

      22 Jan 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Popmenu in Jan 2024

      Interview

      The recruiter screening doubles as a first interview. Firstly, after the recruiter emailed the interview invite, I responded with questions about prepping and never received an answer to my questions. Just a calendar invite to the interview. RED FLAG. Secondly, the recruiter was late to the interview and looked like she has just rolled out of bed, which I felt was extremenly unprofessional. Thirdly, the salary offered was ridiculously low for the role. At this company, the CSM is also the Account Manager, which is fine, however the maximum salary offered is only $70K with no commission structure. RED FLAG. That alone gave me pause but I continued forward. Lastly, the recruiter informed me that the role typically worked 60 hours a week and was not eligible for overtime. I am sure she saw my eyes bulge at that information. RED FLAG. I was confident, excited, passionate about the product and answered all the questions well. I followed up after the interview with a short thank you email and received more silence. That is until I received a very generic & automated "we are moving forward" email with zero feedback. I have read very many negative reviews about working for this company but because I believe in the product, I gave them the benefit of the doubt. I am thankful for not moving on because as they say "rejection is protection."

      Interview questions [1]

      Question 1

      Tell me about a time you used proactivity to solve a problem?
      Answer question
      2