I applied online. I interviewed at Primark (Leicester, England)
Interview
I applied online and afterwards there was a 15 mins assessment to fill in. Was offered interview about 2 weeks after I applied, via email. On the interview day I reported to customer services and one of the staff led me into the canteen to wait. Was called for interview few mins later. Lovely lady easy to talk to. Most of q's were:
Tell me a time when you gave exceptional customer service?
Rate your communication skills 1 to 10 (10 as best) and why do you think you have excellent communication skills?
What do you think is needed for exceptional communication skills?
Tell a time where you performed very well in your previous jobs?
Interviewer then Talked about salary, uniform, hours I can/cannot work, what the role involves.
And asked for any q's I may have.
Interview questions [3]
Question 1
Went through my CV and asked questions about my education and employment history.
One on one with the team manager of the department which i was about to get hired. He asked me situasional question like "How would you deal with an angry customer?" or "How do you cooperate in team when you have a bad day"
In the interview, I was told about the working hours and was asked several behavioural questions, as well as why I want to work at Primark and what I know about the Company and its values.
The process begins with an online assessment to evaluate initial skills and qualifications, and candidates who pass this stage are then invited to attend a formal in-person interview for further evaluation.
