I applied through an employee referral. The process took 1 day. I interviewed at Prime Communications (Altamonte Springs, FL) in Jan 2024
Interview
Interview was really easy just asked questions about experience and the type of person you are for the job. They talked briefly about what the job consists of and the responsibilities of the job.
Interview questions [1]
Question 1
Have you ever been in an altercation with a customer in the past?
I applied online. The process took 1+ week. I interviewed at Prime Communications (New York, NY) in Jun 2025
Interview
Very annoying 3 interviews same information different people. Some guy on the phone, dm via zoom, store manager in person. Then you get a letter of offer. Once offered they move fast
I applied through other source. The process took 1 week. I interviewed at Prime Communications (Laramie, WY)
Interview
I interviewed with the store manager over a zoom call where they asked basic questions about availability and customer service experience. Due to turnover, they were more interested in longevity of how long I expected to be with their organization.
Interview questions [1]
Question 1
How would you handle customers who had a negative experience with another location that they are now escalating with you?