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      Progressive Insurance

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      Progressive Insurance interviewsProgressive Insurance Claims Adjuster Trainee interviewsProgressive Insurance interview


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      Claims Adjuster Trainee Interview

      16 Dec 2016
      Anonymous employee
      Bridgeton, MO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Bridgeton, MO) in Dec 2016

      Interview

      During the interviews, phone and face to face, you are required to answer situational questions using the STAR format. The interviews took approximately 45 minutes. To prepare for the STAR format questions think about your past work situations and be prepared to talk about those situations in detail. They will ask you further clarifying questions if you don't give enough detail. I found that it was easy to describe the situation/task and actions but by time I gave all the details I would almost forget to describe the results. During the phone and face to face interviews they did explain how to answer in the format that they wanted and let you know when they were beginning to ask those questions.

      Interview questions [2]

      Question 1

      Tell me about a time you had to negotiate with a client/customer.
      1 Answer

      Question 2

      Tell me about a time you were unhappy with how you handled a client/customer.
      Answer question
      3

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      10 Jun 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question

      Claims Adjuster Trainee Interview

      25 May 2026
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)

      Interview

      Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer.
      Answer question
      1

      Claims Adjuster Trainee Interview

      23 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.

      Interview questions [1]

      Question 1

      A time I had to make a difficult decision.
      Answer question

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