The interview process at Progressive was very long however expectations were set through out the process. I first went in with a group of other candidates and did a round of three tests. I then was called a few days later for a phone interview. The next step was to come in and shadow someone for 30 minutes that was doing the job I was applying for. That same day I had back to back interviews with supervisors. The advice I would give is to read the www.jobs.progressive.com website. The info posted there will help answer the behavioral interview questions.