I applied online. The process took 2 weeks. I interviewed at Progressive Insurance
Interview
5.1.2019 - Put in application. I had applied three other times prior so I did not have to complete the online assessment again.
5.6.2019 - Received email asking to schedule my phone interview. There were two dates to pick from: 5.10 and 5.13. I picked 5.10.
5.10.2019 - Received phone call at EXACT time I picked for interview. The interviewer was very nice and answered a few of my questions as she was explaining some of the role. I made sure I researched Progressive beforehand (I had notes prepared) and played up on that in the interview.
The interviewer asked questions about what I liked/disliked about my past jobs and reviewed some of my resume history. She asked about 3-5 STAR formatted questions. I did well on all but one - it tripped me up a little bit but I think I did well enough to move forward in the process.
After the interview (which was about 30 minutes in length), she said the next step was to get back to all of the applicants within a few days (I don't know if this is something new as a lot of the reviews I read about the interview process said they were immediately offered the f2f interview) and provide the next step if selected. Either way it goes, I will reply back once I receive the next email.
5.14.2019 - Received email from the recruiter stating that I wasn’t selected for the face to face interview. Minus one question, I felt like I had a lot of potential to be a good employee for them. For future applicants, I am assuming they want very cut and dried answers for all of the questions. Make sure you answer in the STAR format. If you add any personality or any “unnecessary” details, it seems like they will not move you on. Oh well, it was their loss.
****As a side note: The recruiter that Progressive named in the email to schedule the phone interview, wasn’t the person to interview me. That wasn’t very professional. As to the “decision making” step, if you’re willing to answer the STAR questions with no personality or realism, you probably will move on to the face to face interview. Since this was my 4th time trying for this position, I will say that my experience was a waste of time and their hiring process is very blah. Reading some of the reviews of the position, it honestly wouldn’t be a good fit for me as the turnover, work load and work/life balance seem to be issues. ****
Interview questions [1]
Question 1
“Tell me how you prioritize your day?”. This question kind of tripped me up because it was hard to use the STAR format with the way the question was worded.
I interviewed at Progressive Insurance (Schererville, IN)
Interview
Video interview followed by zoom meeting.
The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed
I interviewed at Progressive Insurance (Malvern, PA)
Interview
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Interview questions [1]
Question 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
I applied online. I interviewed at Progressive Insurance in Jun 2026
Interview
I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions. After the recorded interview, I received an email to schedule another online interview but live with the leadership team.
Interview questions [4]
Question 1
Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome
Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation
Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results
Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome