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      Progressive Insurance

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      Progressive Insurance interviewsProgressive Insurance Claims Customer Service Representative interviewsProgressive Insurance interview


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      avatar
      Nationale-Nederlanden
      4.0★Compensation and benefits

      Claims Customer Service Representative Interview

      18 Jun 2015
      Anonymous employee
      Riverview, FL

      Other Claims Customer Service Representative interview reviews for Progressive Insurance

      Claims Customer Service Representative Interview

      11 Apr 2023
      Anonymous employee
      Lafayette, LA
      Accepted offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Riverview, FL) in Jun 2015

      Interview

      After the application you will need to take the assessment If you pass the assessment you will be contacted by email to inform you and then be scheduled for a phone interview. If that goes well you will then be scheduled for a face to face interview (I was scheduled for one right after the phone interview) to take place in the office. This interview will take approximately 2 hours. I was told when they were to discuss the candidates, and when I should expect to here from the original recruiter (phone interviewer) with the outcome. I was told by the following week but it was actually 2 days later when I was contacted.

      Interview questions [1]

      Question 1

      Tell me about a time when your manager did not agree with a decision you made.
      1 Answer
      2
      Neutral experience
      Difficult interview

      Application

      I interviewed at Progressive Insurance (Lafayette, LA)

      Interview

      Process was pretty good. Progressive Insurance interview questions are based on the Targeted Selection model (behavior-based questions) developed by DDI. These questions give us a sneak peek into how you work and implement your skills and abilities. The school of thought here is that past behavior can predict future behavior.

      Interview questions [1]

      Question 1

      Tell us about yourself in one word
      Answer question

      Claims Customer Service Representative Interview

      30 Jan 2022
      Anonymous employee
      Fairhope, AL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Progressive Insurance (Fairhope, AL) in Jan 2022

      Interview

      Interviewer was very easy to speak with and a 30 minute interview turned into an 1 .25 hour, ending with an offer contingent on background check report. Started by reviewing work history and relevant skills for position, followed by two behavioral interview questions

      Interview questions [1]

      Question 1

      Tell me about a time someone told you no and you were able to change their mind?
      1 Answer

      Claims Customer Service Representative Interview

      5 Sept 2019
      Anonymous employee
      Highland Heights, Cuyahoga, OH
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Highland Heights, Cuyahoga, OH) in Sept 2019

      Interview

      After submitting application and completing the questionnaire was scheduled for phone interview within a week. Following week received notification about in person interview. Interviewed following week. I felt it was intense with multiple STAR questions . Prepare prepare prepare!!

      Interview questions [1]

      Question 1

      Have you ever made a mistake and how did you correct it ?
      Answer question