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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      26 Nov 2024
      Anonymous interview candidate
      Tampa, FL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Progressive Insurance (Tampa, FL) in Nov 2024

      Interview

      The first rounds of interviews is a pre recorded video method. Your given 45 seconds to prepare after hearing the question. Then you have 2 attempts to make a 3 minute answer. Before doing my video interview, I read someone elses and they made a valid point of using the first attempt of 3 minutes to formulate and answer. I opened a sticky pad on my screen and jotted down key points that align with the star method to answer my questions. Although, I did not do this for all of the questions, I did do it for most.

      Interview questions [8]

      Question 1

      Why are you interested in joining progressive and why this position will be a good fit for you ?
      Answer question

      Question 2

      Briefly describe your previous positions and why you left them
      Answer question

      Question 3

      Of the work tasks or projects you have had in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you like least and why?
      Answer question

      Question 4

      What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized.
      Answer question

      Question 5

      Tell me about a time when you gathered information from multiple sources to solve a problem. Describe the situation, the steps you took to gather information, and the outcome.
      Answer question

      Question 6

      Tell me about a time when there was a misunderstanding between you and a customer and you were unable to meet their expectations. Describe the specific situation, the actions you took, and the outcome of the situation.
      Answer question

      Question 7

      Tell me about a situation when you had to adapt to a substantial process or system change you encountered while working on an assignment at work or during college. Please describe the situation, how you adapted to the change, and the result.
      Answer question

      Question 8

      Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome.
      Answer question
      4

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      10 Jun 2026
      Anonymous interview candidate
      Malvern, PA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Progressive Insurance (Malvern, PA)

      Interview

      I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.

      Interview questions [1]

      Question 1

      In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.
      Answer question

      Claims Adjuster Trainee Interview

      8 Jun 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance in Jun 2026

      Interview

      I have not completed the process yet but, first was an online assessment, then if you 'pass' you are moved on to a HireVue video interview which takes about 30 minutes with 8 questions.

      Interview questions [1]

      Question 1

      1. Tell me about a time when you had together information from multiple sources to solve a problem describe the situation the stuff you took together the information and the outcome 2. Misunderstanding between you and a customer, and you were unable to meet your expectations describe the specific situation the actions that you took and the outcome of the situation 3. Tell me about the situation when you had to adapt existential process or encounter while working on an assignment at work or during college please describe the situation how you adapted to the change and the results 4. Think about a time when you need to learn something new in order to accomplish a task at work or during college, please describe the situation your actions and the outcome
      Answer question

      Claims Adjuster Trainee Interview

      25 May 2026
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)

      Interview

      Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer.
      Answer question

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