I had a very positive interview experience with everyone I met during the process. The interviewers were welcoming, professional, and gave me a great impression of the company.
Unfortunately, the communication from Talent Acquisition did not reflect that same level of professionalism. After my onsite interviews, I experienced long periods of silence and had to repeatedly follow up for updates. On more than one occasion, HR reached out asking to "touch base" or schedule a conversation, only for those follow-ups to be delayed or never happen. Ultimately, I was left without timely communication, which made the process feel disorganized and, at times, as though I had been ghosted.
I understand that hiring decisions take time and that priorities can shift, but consistent communication and follow-through are important—especially after candidates invest significant time preparing for multiple interview rounds. Even a brief update would have gone a long way.
I hope the company improves its candidate communication, as the interview experience itself was positive and the team I met deserved better representation from the recruiting process.