I applied through other source. The process took 4 days. I interviewed at Providence in May 2025
Interview
I was contacted via email and text and given a contact for an interview via Microsoft Teams. It was a written interview, with 3 rounds of questions. I found the process quite easy and the questions asked fit witht he job being offered.
Interview questions [1]
Question 1
There were many questions on how to assist customers who were upset, stressed, or who may have been rude.
I applied online. The process took 2 weeks. I interviewed at Providence (Mission Hills, CA) in Oct 2024
Interview
Fast but lots of talking. Get a run down of position and what is expected of you and going through resume and position on how it relates to role. Interviewer asks experience in call center.
Interview questions [1]
Question 1
Describe your work and how it relates to the position
A lot of the same situational questions just reworded to seem like a different question. Looking to see if you answer the same question as the others. Multiple people involved in interview.
