I applied through a staffing agency. The process took 3 weeks. I interviewed at Prudential in Feb 2010
Interview
The interview process although very thorough did not feel like an inqusition. It was a combination of techniques from a discsussion of personal experience to behavioral and situational. It was a series phone interviews and then a round of 1:1 interviews with several different people at various levels of the organization from Directors to VPs.
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer.