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      Customer Service Staff Interview

      2 Nov 2011
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 3 months. I interviewed at Publix (Atlanta, GA) in Feb 2011

      Interview

      I applied at an in-store kiosk and was called in for my first interview approximately three weeks later. I was told that I would have a second interview in a week at most. However, my second interview did not come for another 6 weeks. Immediately after, I did a drug test that was supposed to return the results in 3-5 business days. I was not called back for another five weeks, at which time I was told to come in the next day to do paperwork and be given a schedule for training in two days.

      Interview questions [1]

      Question 1

      I was only asked to elaborate the experiences I had on my resume, in both interviews. THen I spoke very casually with the manager for about 30 mins.
      Answer question