I applied online. The process took 2 weeks. I interviewed at Quadient (Dallas, TX)
Interview
Spoke with a recruiter on the phone and was then invited to interview with the person who would be my direct supervisor. Questions were relevant to experience and the job. She made it very comfortable and was easy to talk with.
Interview questions [1]
Question 1
Tell me about a time where you had to handle a customer who was very upset. What was the situation and how were you able to improve their experience.
Thank you for sharing your feedback and thank you for your interest in working with us. We're glad that you found the process to be easy and enjoyable!
Other Customer Service Representative interview reviews for Quadient
I interviewed at Quadient (Dallas, TX) in Jan 2022
Interview
The zoom meeting with 2 employees and they are very nice and ask different questions. Mostly about your background in customer service and the qualities you have that will help in the customer service field
Thank you for sharing your experience with us! Your feedback is appreciated as we are always looking to deliver a positive experience for all candidates.
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