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      REI

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      Customer Service Specialist Interview

      29 Jan 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at REI

      Interview

      Quick and easy, one in person interview. Went into the store and spoke with two managers for about 30 minutes. We reviewed my resume and talked about my motivations for applying and where I saw myself fitting in, all the normal stuff.

      Interview questions [1]

      Question 1

      What do you want us to know that isn’t on your resume?
      Answer question

      Other Customer Service Specialist interview reviews for REI

      Customer Service Specialist Interview

      15 Nov 2023
      Anonymous employee
      Bellevue, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at REI (Bellevue, WA) in Apr 2023

      Interview

      Took longer than expected with video interview and phone call but was very simple. Standard interview questions and friendly interviewer. Make sure you’re clear about what department you’d like to work in (apparel, frontline, action sports, camp, etc.) and what skills/knowledge you have in that area.

      Interview questions [1]

      Question 1

      Tell me about a time where there was conflict in a work setting and how you handled the situation.
      Answer question

      Customer Service Specialist Interview

      24 May 2022
      Anonymous interview candidate
      Charlotte, NC
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at REI (Charlotte, NC) in Mar 2022

      Interview

      Quick response from company. Virtual interview to be done on own time with several activity questions and a few video responses. Overall, very easy and took less than 30 minutes!

      Interview questions [1]

      Question 1

      Q: Please indicate how you would respond to the following customer inquiry (provides you with an email and guidelines) Q: What are some benefits you see in working in a virtual capacity?
      Answer question