Group interviews were friendly and well managed. Staff were kind and understanding. Good and thoughtful interview process. I appreciate the relaxed atmosphere at the store and when speaking with the interviewers.
I applied online. The process took 3 weeks. I interviewed at REI (Houston, TX) in Aug 2020
Interview
The interview process was a very standard online application through HireVue. They ask five questions relating to the outdoors, customer service, and other fields that you then record your answer to. You can record yourself up to three times per questions so you have time to watch and redo your answer.
Interview questions [1]
Question 1
Name a time you had excellent customer service? Why does a life outdoors appeal to you?
The interview process was simple and over the phone. Then I went in person. She was very nice, but the store manager was a bit off. Ultimately, it just wasn't a good fit.
Submitted resume online then they wanted me to do a really stupid video interview where I answer questions from a prompt and video record myself giving answers. Just schedule a normal interview you idiots.