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      REVOLVE

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      Related searches: REVOLVE reviews | REVOLVE jobs | REVOLVE salaries | REVOLVE benefits
      REVOLVE interviewsREVOLVE Customer Service Representative interviewsREVOLVE interview


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      Customer Service Representative Interview

      4 Apr 2024
      Anonymous employee
      Cerritos, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at REVOLVE (Cerritos, CA) in Mar 2024

      Interview

      Interview was good. Applied on LinkedIn and 3 days later got an email with the tests that are needed for the role, and scheduled a virtual interview the day after with Christa. She was very nice to speak to, asked my experiences in retail, customer service and remote work as well as a few questions about my thoughts on OT, how I handled challenges in previous roles and what interested me in the job. She was overall the best interview experience I’ve had with a large company, and made me feel excited about the opportunity to work for Revolve.

      Interview questions [2]

      Question 1

      Share an experience where a customer was asking for an accommodation or exception that I knew I could not offer, and how did I proceed to assist them/what solutions I had offered
      1 Answer

      Question 2

      Tell me about a time when I had been provided feedback from a manager that I didn’t agree with, or felt was not justified.
      1 Answer
      1

      Other Customer Service Representative interview reviews for REVOLVE

      Customer Service Representative Interview

      5 Sept 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at REVOLVE in Aug 2025

      Interview

      The Interview process was very simple. They were VERY accommodating with me in regards to timing and communicated with me every step a long the way. The process is done through google meet which I loved because it’s an easy platform to use. My initial meeting was with the hiring manager, Crista Brame, and it was wonderful! Interviews tend to make me very anxious because a lot of things can go wrong but I felt safe and heard during my interview. Crista was very informative and made sure to set the expectations with me from the beginning which is something that I definitely appreciated. Overall, I got a very clear picture of the role I had applied for but also a good picture of the company and what they stood for. As someone who is passionate about customer service, It was really refreshing to learn that REVOLVE cares about their customers but also, about us as Employees. After my meeting with Crista, I had a meeting with HR which also was very simple, they communicated with me through every step which made me feel very comfortable. Everyone is very welcoming and they make it a point to say we can always reach out for help which is a wonderful and refreshing culture to be in. I am very grateful for everyone who has helped me in my journey and especially Crista, Stina and Alnie, for always communicating with me and for the amazing support they give every single day. I look forward to the rest of my career here at REVOLVE.

      Interview questions [1]

      Question 1

      What is something that is important for you that will make you successful in your role.
      Answer question
      1

      Customer Service Representative Interview

      5 Mar 2024
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at REVOLVE (Los Angeles, CA)

      Interview

      Called into a group interview where we had to answer questions in the group and then take a test about what different buttons mean in emails, grammar, and math sections. Very interesting interview. Wasn’t expecting a written test

      Interview questions [1]

      Question 1

      How would you handle an upset customer emailing you about a damaged product?
      Answer question

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