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      RWS Group

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      Customer Care Coordinator Interview

      23 May 2019
      Anonymous interview candidate
      Rickmansworth, England
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at RWS Group (Rickmansworth, England) in May 2019

      Interview

      I was put forward for an interview with RWS translations by a recruitment agency. An offer was made for a Skype interview at a time and date set by RWS. The Interview was conducted by 2 members of staff, with one interviewer asking all questions and the other taking notes. The tone of the interview was fairly negative, focusing on faults and weaknesses without being given the opportunity to discuss strengths.

      Interview questions [3]

      Question 1

      Can you tell me about a negative experience you’ve had with customer service?
      Answer question

      Question 2

      How do you cope under pressure in stressful situations?
      Answer question

      Question 3

      What can you tell me about the company?
      Answer question
      5