Rapid Response Monitoring Customer Service Representative (CSR) interview questions

One initial Phone interview with basic questions about background, schooling, job history and desired shifts. They talked about what exactly they do. A follow up zoom call with hiring managers. Testing at the end. Very professional and productive.

1st Interview: Phone Screening going over pay rate, experience, what you are looking for, and overview of benefits and scheduling 2nd Interview: Take supervised 3 minute typing test (30 wpm minimum to pass) and personality test via Zoom call with same recruiter who conducted phone screening Interview 3: Microsoft Teams Meeting with HR Representative. Asked "what made you want to apply to this position/why this company?". After that we went over my resume and verified the timeline of my previous jobs. Asked to describe job responsibilities and why I left each job. Interview 4: Microsoft Teams Meeting with President/Co-Founder Mr.Atkins. Best interview I have ever had by far. Mr.Atkins is very kind and laid back. Just went over resume briefly and had a very enjoyable relaxed conversation.