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      Red Sift

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      Customer Success Manager Interview

      22 Sept 2023
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Red Sift (New York, NY) in Sept 2023

      Interview

      Applied online after being referred by a Red Sift employee. 1. HR Screening 2. Interview with VP 3. Interview with additional team members. Overall the interviews went well and people were friendly. My main qualm is their recruitment team lacking in follow-up skills and I felt disrespected as a candidate. This was typical behavior in the tech industry; poor communication throughout the process.

      Interview questions [1]

      Question 1

      Tell me about a time when things didn’t go as expected with a customer. How did you manage a difficult conversation?
      Answer question

      Other Customer Success Manager interview reviews for Red Sift

      Customer Success Manager Interview

      4 May 2022
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Red Sift (Austin, TX) in Apr 2022

      Interview

      Originally I received a rejection letter for this role, but they came back a few weeks later to request to interview. I did three zoom interviews ultimately to be ghosted after speaking with their CS director. They’re a growing startup and understand things can get busy, however it reflects poorly. Would recommend developing more effective recruiting processes.

      Interview questions [1]

      Question 1

      Why RedSift? Would you be comfortable training in IT help desk?
      Answer question

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