I applied online. The process took 2 weeks. I interviewed at Reynolds American (Tampa, FL) in Sept 2015
Interview
The interviewing process had a total of 5 different steps. The first is being interviewed over the phone by a recruiter. The second is an assessment video in which you answer several questions while recording your answers. The third is actually doing a ride along with a Territory Manager closest to your home. They call this the Day On The Trade. Or, DOTT for short. The fourth is being contacted by the Market Manager and answering a few of their questions while they get a better feel to how you'd be as a candidate. The final step is a panel interview. My panel interview took me out to Tampa Florida, a four hour flight from Phoenix, AZ. They put you up in a hotel and allow you to expense a few meals. The day of the interview I was there with one other candidate. We were each put in a separate room and interviewed before 2 hiring managers. After being a room with them for 35 minutes, you swap rooms and interview with the remaining 2 hiring managers (yes, 4 hiring managers in total). The questions aren't too nerve racking and they basically gauge your demeanor and will write your answers down on the sheet of paper that has all the questions that they use as a guideline.
Interview questions [1]
Question 1
Initially they will ask you about your DOTT. They follow along the typical interviewer path and make certain attempts to sway your answers. What are you passionate about? Name a time you went above and beyond for a customer? Tell me about a mentor you had growing up that helped you to become successful in life? Change in work policy and how you reacted? They also wanna know what you know about the company.
I applied online. The process took 2 weeks. I interviewed at Reynolds American (Kerrville, TX) in Nov 2024
Interview
It was a smooth and comfortable experience and I felt at home and cared about. They ask good questions to get to know the candidates. To some candidates, it might seem like they asked tough questions, but they just wanna make sure that they will find good career driven people that want a long-term career instead of just a job with a paycheck.
Interview questions [1]
Question 1
A situation where you delt with a difficult customer and how did you resolve it and make them happy
I applied online. The process took 2 weeks. I interviewed at Reynolds American (Apopka, FL) in Oct 2024
Interview
Initial interview with recruiter and then ending with a panel interview with 2 managers. The initial interview was more about reviewing my background and finding if I could be a fit. The panel interview ask a series of questions and then allots time for you to ask them questions about the position.
Interview questions [1]
Question 1
Star format is used. A time when you had to have a difficult conversation with someone not adhering to their contractual agreement.
I applied through an employee referral. The process took 3 weeks. I interviewed at Reynolds American (Vidalia, GA) in Oct 2024
Interview
hr call is simple they ask basic details and then call with hiring managers ask about your past experience and ethos of company reynolds american they also ask about your resume and some behavioural questions
Interview questions [1]
Question 1
Describe a situation where you have to deal with a person you don’t agree with
