They hold the interview either on location or over the phone. They ask you about yourself, your previous experience if any, your coffee and retail experience, and ask you questions about customer service specifically on conflict resolution and how you handle it. They also ask if the posted salary is suitable to you.
I applied in-person. The process took 1 day. I interviewed at Roggenart (Towson, MD) in Sept 2022
Interview
Very relaxed. They are always in the process of bringing in new people with their constant expansion into new areas. Be yourself and they'll be glad to offer a position
Interview questions [1]
Question 1
How comfortable are you in fast paced environments
It's a very easy process and has the typical interview questions. I would advise to be honest about your availability as it'll be harder to change when you start working.