I applied online. The process took 4 weeks. I interviewed at Ross Stores in Mar 2014
Interview
I applied for Ross a month before they called to set up an appointment for an interview. I went to the interview the next day, and I spoke to an interviewee who asked me a few basic questions. She seemed to like me and was very thorough with everything. This interview took about 10 minutes. She then asked me to call back in tomorrow to make an appointment with the manager for a second interview.
During the second interview, the manager was very brief. She seemed to be in a rush and wanted me out since it was already late during the day. She didn't bother to ask me if I have any questions. The interview lasted about only 2 minutes, and she said she will definitely call me back tomorrow to tell me if I am hired. I waited and never received a phone call. Instead, I got an automatic e-mail from the manager stating that they are considering other candidates.
The interview process at Ross Dress for Less consisted of meeting with a store manager to discuss my customer service experience, cash handling skills, and ability to work in a fast-paced retail environment. I was asked situational questions about handling customers, teamwork, and resolving problems. The process was straightforward and focused on my availability, work ethic, and ability to support store operations
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.
I was interviewed over the phone and than asked to come in person. So I could meet the team and talk to them. It wasn't too hard but it was kind of a waste as I didn't get a call back.
