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      Royal British Legion

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      Related searches: Royal British Legion reviews | Royal British Legion jobs | Royal British Legion salaries | Royal British Legion benefits
      Royal British Legion interviewsRoyal British Legion Case Officer interviewsRoyal British Legion interview


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      Case Officer Interview

      28 Sept 2023
      Anonymous employee
      London, England

      Other Case Officer interview reviews for Royal British Legion

      Case Officer Interview

      10 Apr 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Royal British Legion (London, England) in Jul 2022

      Interview

      Interview is conducted over teams, which takes around an hour. You will talk through the values of The Royal British Legion and how you have experiences that meet those values.

      Interview questions [1]

      Question 1

      Tell me about a time when you have made a mistake at work and it has effected other people. What did you do to rectify this.
      Answer question

      Application

      I applied online. The process took 4 weeks. I interviewed at Royal British Legion in Mar 2025

      Interview

      I was invited to interview over Microsoft Teams with two interviewers. The interview was approx. 45 minutes with questions based around RBL's values. The interviewer explained that each question is scored on a points based system. I was not offered he role but was given detailed feedback about my interview and how I can improve.

      Interview questions [7]

      Question 1

      Describe a time when you had to work with a difficult colleague?
      Answer question

      Question 2

      What is your biggest achievement?
      Answer question

      Question 3

      How do you prioritise your workload?
      Answer question

      Question 4

      Describe a time you had to provide a creative solution to a problem?
      Answer question

      Question 5

      Describe a time you went above and beyond for a customer?
      Answer question

      Question 6

      Describe a time when you worked with other teams to improve a process?
      Answer question

      Question 7

      Describe a time when you had to influence/persuade someone?
      Answer question