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      Royal London

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      Related searches: Royal London reviews | Royal London jobs | Royal London salaries | Royal London benefits
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      Account Manager Interview

      17 Oct 2021
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Royal London

      Interview

      Initial telephone call then supposed to be zoom call, this never happened as they stopped communicating, very unprofessional and not what you expect from a reputable company. But they suddenly dissapered and never found out why

      Interview questions [1]

      Question 1

      Asked about previous history and work experience
      1 Answer
      avatar
      Royal London response
      4y
      Thank you for leaving a review and your initial interest in Royal London. It is disappointing to read that feedback and an outcome was not given following your initial call. Our recruitment process ensures verbal and written communications throughout so we will look into the process behind this role to see how this was missed in your case.

      Other Account Manager interview reviews for Royal London

      Customer Service Representative Interview

      11 Aug 2025
      Anonymous interview candidate
      Edinburgh, Scotland
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Royal London (Edinburgh, Scotland) in Jun 2025

      Interview

      Initial screening call was great. Invited to attend a face to face. My interview ended up being with someone completely different to who I was expecting and it was just one guy by himself. Not two. So the counter to any bias wasn't there. I'm not entirely sure he even heard what I was saying a lot of the time as he was trying to multi task (listening to me, writing and asking questions). They have heavy emphasis on the outdated star technique and want a million different examples. If you use the same one more than once it's an instant rejection. They encourage you to apply again but don't tell you they will instantly reject you unless you wait 6 months.

      Interview questions [1]

      Question 1

      Typically questions around solving difficult queries using the star method.
      Answer question
      avatar
      Royal London response
      10mo
      Thank you for leaving a review and taking the time to share your experience with us. We always look to improve our recruitment processes and will take this on board.

      Account Manager Interview

      20 Jul 2018
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Royal London (Edinburgh, Scotland)

      Interview

      I was given a 'coffee chat' a quick look over my CV and few questions to see if I had the right attitude. This was actually the toughest stage as I was challenged in my answers a lot. The next stage was presentation on how I would increase business within my first 6 months, role play with an 'IFA' followed by another panel interview. This was a pleasant experience for myself, my advice would be to make sure you read brief correctly, think outside the box with role play & be yourself.

      Interview questions [1]

      Question 1

      What has a been challenged you have faced and how did you overcome this
      Answer question
      avatar
      Royal London response
      7y
      Thanks for taking the time to post your review and welcome to the Royal London team.