Thorough - multiple rounds - interviewed by a mix of team throughout the day - current team on hand to answer questions throughout the day - tour of the front of house areas.
Interview questions [1]
Question 1
All about customer experience and how you would deliver to a high standard
I applied online. The process took 1 week. I interviewed at Royal Opera House (London, England) in Feb 2022
Interview
I was invited for an interview day with other candidates. They split us into groups, and we had to answer to creative scenarios that led to a 1-1 interview at the end.
Interview questions [1]
Question 1
They asked about my general work experience. For the usher position, they wanted to know if I had any experience with sales.
I applied online. The process took 2 weeks. I interviewed at Royal Opera House (London, England)
Interview
Firstly, we had a group task to choose few useful objects in order to save us from wild animals escaped from the Zoo. Secondly, in different groups we were introduced to different situations, and had to explain what we would do. Lastly, we had a tour around the Opera and found flaws.
Interview questions [1]
Question 1
What would you do if a couple got upset they weren't admitted into the auditorium?
I applied online. I interviewed at Royal Opera House (London, England) in Mar 2022
Interview
Before the interview, you need to complete an application form similar to what would be said in a CV. On the interview day, there are three separate assessments which requires you to answer hypothetical questions as well as demonstrating how observant you are. After that, there is a one on one interview.
Interview questions [1]
Question 1
What problems have you faced in a previous situation you have faced which would help in working as an usher.