Glassdoor users rated their interview experience at SM Retail as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Key Account Officer and rated their interviews as the hardest, whereas interviews for Key Account Officer and roles were rated as the easiest.
The hiring process at SM Retail takes an average of 14 days when considering 1 user submitted interviews across all job titles. Candidates applying for Key Account Officer had the quickest hiring process (on average 14 days), whereas Key Account Officer roles had the slowest hiring process (on average 14 days).
Was quick, just a get to know to see if you were fit for the culture within the company. No fuss and interviewer was on time, also made the interview light so you won't feel any pressure to perform, but of course expect some level of competency.
I applied two times for the position, first initial interview got rejected without feedback. No feedback on email means not selected. Second application was this month as well and luckily passed for final interview at the head office and it took 1 week after initial interview to update that I passed for final interview. Final interview we are three applicants who were getting interviewed that day. After I got interviewed they said it will take within a day or monday since that day is friday to get the result. But as of now no update at all so that means not selected as well.
I applied online. I interviewed at SM Retail (Pasay, Pasay) in Mar 2026
Interview
The interview process was engaging. HR asks you about your background, relevant skills, and typical behavioral questions. They want to check on your alignment with the company values, mission, and vision.
Interview questions [1]
Question 1
What are your relevant skills that are transferable to the company?