I applied through other source. The process took 1+ week. I interviewed at SWBC in Jan 2014
Interview
Attended the advertised job fair for Jan. 14, 2014. The event was had a moderate turn out and my friends and I were screened, took the necessary tests for the positions applied to and interviewed in the hotel's large conference room. My day was about 4 hours longs; however, I'd like to add that I sent about an hour to 2 hours with my interviewer.
Interview questions [1]
Question 1
There were no difficult of curve ball questions during this interview. It also helped that I had previous call center experience. The interviewer was straight forward and open to all of the questions I had. I was the "prepared interviewee".
When I were there, we got a lot of incentives such as yearly bonuses around Christmas, which equal one full paycheck. We also got discounts to basketball and hockey games of teams that the company sponsor.
I applied through other source. I interviewed at SWBC (San Antonio, TX)
Interview
2 assessment modules (Customer service and process/typing test) prior to 1 on 1 face interview. An application to fill out. One on one face interview with supervisor or manager. Saw the recruitment team.
Interview questions [1]
Question 1
Tell me a time when you had an upset customer and how did you resolve their issues.
I applied online. I interviewed at SWBC in May 2017
Interview
Very easy but time consuming. Very positive and helpful people doing the interview process. Took awhile for all the process to get approved and completed before I was hired.
