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      Payment Service Reminder Representative Interview

      17 Apr 2024
      Anonymous employee
      San Antonio, TX

      Other Payment Service Reminder Representative interview reviews for SWBC

      Payment Reminder Services Representative Interview

      11 Jun 2025
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at SWBC (San Antonio, TX) in Apr 2024

      Interview

      Two Interviews, Questions asked such as the STAR method, previous employment, and verification, background, and drug test. Interview was virtual. Most of the questions in the interview pertained to previous employment that you had that related to the position.

      Interview questions [1]

      Question 1

      Tell us about a time you had a difficult situation and what did you to do resolve it.
      Answer question
      Average interview

      Application

      I applied through an employee referral. The process took 2 days. I interviewed at SWBC (San Antonio, TX) in Feb 2023

      Interview

      Two step process, got a response within the day. Fairly easy questions, they will call you over google meets. After the initial google meet, they will take some time and call you with an offer.

      Interview questions [1]

      Question 1

      How would you deal with an irate borrower?
      Answer question

      Payment Reminder Services Representative Interview

      27 Jan 2022
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at SWBC (San Antonio, TX) in Aug 2021

      Interview

      It was very simple, I had applied through indeed on 8.8.21, heard back from a recruiter on 8.11.21, then scheduled a phone interview on 8.16.21. The phone interview lasted about 15 minutes and then received an offer via email on 8.17.21 and I had accepted to start the 8.30.21 class.

      Interview questions [1]

      Question 1

      Tell me about a time you dealt with a difficult customer
      Answer question